Forest Bay currently has NO residents or staff that have tested positive for COVID-19 (Coronavirus). (see Updates below)
Letter to all Residents, Staff, Family Members and Visitors of our Care Centers from our CEO
Over the past week, the impact of the novel coronavirus across the country and our state have us all at a heightened state of awareness for the safety of all our Residents and loved ones. Each of our care centers have planned contingencies for this type of situation and we are responding by following internal Infection Control Protocols combined with recommendations from health authorities.
We are pleased to announce that none of our facilities are reporting signs or symptoms of the virus. This could change at any moment and we will use our website and hotlines to keep interested parties up to date with important developments. Our facilities are committed to protecting our residents and have taken many measures including, but not limited to the following:
- We are screening all residents in the facility daily for fever, proper oxygen saturation levels and respiratory issues
- We have suspended communal dining and group activities
- We have educated the residents on proper handwashing techniques
- We will be communicating important developments with the residents regularly
- We are restricting all non-essential visitors to the facility at this time
- We are following Governor Inslee’s proclamation and the Department of Health’s recommendations issued on March 10th regarding visitors to Skilled Nursing Facilities that include the following:
- Discourage visitation to the facility and use alternative methods of visitation
- Limit resident visits to 1 adult visitor per day
- Actively screen visitors for symptoms including fever and respiratory issues
- All visits will be conducted in the resident rooms and not in common areas
- We are screening all employees daily before the start of their shift by taking temperatures and checking for other symptoms before they begin work.
- Employees with questionable status will be sent home.
- We have educated our staff on proper use of Personal Protective Equipment, Hand Washing and Cough Etiquette.
- We are taking inventory of our Personal Protective Equipment weekly to maintain sufficient supplies and have coordinated back up supplies if necessary.
Thank you for your support.
CEO, Five Oaks Healthcare
The following links and phone numbers are to assist you in learning more about this situation and provide links to external entities that can provide more information.
April 28, 2020
As mentioned in our update of April 21, 2020, we indicated that due to the presumptive positive results from 2 of our employees, that this result would allow our facility to participate more fully with testing for all of our residents and employees. Much like our sister facility at Shoreline, and because of presumptive positive testing of 2 employees, we were supported by the state in administering COVID-19 testing to all of our employees and each of our residents. Testing has been limited for every nursing home unless a positive case has been reported (which is very advantageous for positive reporting facilities) and although positive reporting is indicative of COVID-19 in the facility, it does allow us to test everyone in the facility. Over the past week, with the support and under the direction of state authorities, we have conducted tests on every employee and resident in our employ and under our care. Although many of our heroic employees are working in multiple facilities to help the entire state of Washington in meeting the demand for healthcare workers, we wanted to test any employee (whether full time or part time) so that we could ensure a pure result to our community.
We are pleased to report that the results of our testing are concluded and we can report that Forest Bay has zero patients and/or residents that have tested positive for COVID-19. This is a testament to our infection control procedures, diligence in admissions, and constant adherence to agency mandated guidelines. However, with so many of our frontline workers assisting in multiple facilities in King County, we did have 2 more employees that tested presumptive positive for COVID-19 even though both of these employees were asymptomatic. Given the positive results, both of these employees are quarantined at home for 14 days in following distancing procedures, but we hope to have all 4 of our positive employees back working with us soon as we continue to fight this pandemic together.
April 21, 2020
In our attempt to maintain the privacy of our residents while at the same time being compliant with our governing bodies of authority, we want to provide you with any and all update information that may be beneficial to our residents, family members and our community as it relates to The Oaks at Forest Bay. Especially during this difficult time when our beloved family members are not able to visit their loved ones in any nursing facility in the State of Washington, we feel the immense obligation to keep our family community aware of any updates related to our facility.
As we did previously (see earlier update) have 2 employees that tested positive for COVID-19, this testing, though resulting in positive results, has a very helpful impact upon our facility as it allows the state to “test” more employees and residents which is critical for our containment of this communicable virus. Through more administered tests, we are pleased to continue our statement that none of our residents have tested positive for Corona Virus. However, given that our essential workers are called upon to work in multiple facilities to provide care for the most vulnerable of our communities, we report that we have 1 additional employee that has tested positive for the virus. Naturally, we have committed to the containments, isolation, quarantine, follow-up, contact points, and care history of this employee to ensure that any additional contacts can also be screened, and eventually tested. We are working together with our state, county and municipal governing bodies to assist us with more test kits, lab time, and administration of testing so that we can ensure the continued safety, caregiving and well being of our residents.
COVID-19 Critical Update
April 17, 2020
Pursuant to our update of April 3, 2020, we are following the counsel of our respective governing authorities in protecting the privacy of our residents and staff by not sharing individual information to non-caregivers or those not intimately familiar with residents in our facility. Nevertheless, we are pleased to report that as of the date of this update, our facility continues to be COVID-19 free as it relates to our residents who are the most vulnerable sector of our population related to this virus.
However, as essential workers are in constant demand in many facilities in King County, we felt it necessary to test several of our employees, as well as those contract employees that are not exclusive workers to the Oaks at Forest Bay. Though we had to track down and test several former employees that worked in our facility during the month of March, we can disclose that 2 employees, one a contract employee and another a full-time employee tested positive for COVID-19 with very minor symptoms but nonetheless positive. Both of these employees have been quarantined for 14 days and have yet to return to work even though they are not showing any symptoms. Furthermore, we have investigated all employees, residents and facility workers that may have had contact with these employees and all at this point in time are asymptomatic. We will continue to monitor this situation carefully, and ensure that our residents, staff and family members are cared for in a professional manner following all guidelines as mandated by our governing authorities.
COVID-19 Critical Update
April 3, 2020
Over the past several days it has been our intent to update our community, residents and staff about key information as it relates to our facility at the Oaks at Forest Bay. Many of our community members, family members, residents and beloved staff have expressed gratitude for our intentions in maintaining constant and clear communication through this web portal. We know that many of you are dependent upon us as a caregiver to respond appropriately and in concert with state mandates as we collectively navigate this COVID-19 pandemic.
After consultation with the Washington Health Care Association (WHCA):
Washington State Department of Health:
and the Governor’s office:
they have determined that the information that individual facilities can provide is so fast-moving and at times inconclusive, that they have asked that we NOT provide regular updates to our website but rather refer all inquiries to them (see above for their website information). Their information (though not facility specific) will help assist you with data related to statistics, resources, and community outreach help.
Although as an independent facility we strive to be a constructive resource to our community that may have an interest in this information and data, we have been counseled by our health organizations that we must also maintain employee and resident privacy. Thus, in ensuring that privacy is maintained, we have unfortunately been directed to not provide any further update information to you via our website. As we are required to report our facility data directly to the Department of Human Services, we likewise encourage you to request this and other data related to COVID-19 from them going forward or from the resources noted above.
March 27, 2020
As it has been over a week since we last updated this page, we felt it important to our family members, residents, staff and community to provide you with a brief summary of the status of The Oaks at Forest Bay. We are pleased to report that our strict infectious control procedures, self-imposed isolation measures, faithful adherence to reduced admissions from hospitals together with an incredible staff that follows every guideline regarding this pandemic has led to a COVID-19 free facility. However, as acute hospitals are now overflowing with patient loads (not just COVID-19 issues, but all medically related cases), we are being asked to admit those patients that are now symptom free, are asymptomatic, or are in recovery. Thus far, we have been working diligently with the hospitals, Department of Health (“DHS”), Centers of Disease Control (“CDC”) and other State and Federal agencies (collectively “CMS”) (including Washington Health Care Association “WHCA”)) to determine the viability and containment of the virus should such patients be admitted to our Facility. Naturally, the care and concern of our current residents is our paramount objective.
We have been following all of the guidelines as published by the CDC and have been in daily contact with DHS and CMS for health updates, protocols, prevention measures, information and facility readiness. Furthermore, we have been coordinating with other area facilities to determine health care needs for our entire King County population including hospitals, assisted living and independent living communities. It has been reported to us that all area hospitals have now experienced presumptive-positive cases of COVID-19 within their facilities, whether they be patient population or staff members and many of our nursing home communities in our area are in a stop-placement status (not taking new admissions) due to the fact that they are treating COVID-19 residents. As we are still COVID-19 free, we are still admitting patients, but under the strictest of guidelines as mandated by our Medical Director in concert with our Director of Nursing. Nevertheless, to ease the burden on our acute hospitals, King County, DHS and WHCA are working with us to help the hospitals in placing these patients as described above.
Though you can find statistics on various websites related to Washington state, the nation and even King County (see: https://www.bellevuereporter.com/news/king-county-releases-breakdown-data-of-covid-19-cases-deaths/), we report to you that King County has received 10,843 test results with 9,484 returning as negative and 1,359 coming back positive. For females, there have been 689 positive cases and 5,666 negative cases. For males, there have been 621 positive cases and 3,775 negative cases. As of March 24, King County has recorded 100 deaths and 1,359 confirmed cases. Statewide, there are at least 129 total deaths, and the total case count has surpassed 2,469. It is not our intent to provide statistics to you or educate the public on facts and figures (as these can be found on other websites) but to state that our facility cares for the better part of these vulnerable citizens in our community and therefore we have the obligation to follow the strictest of guidelines to ensure their safety and well-being.
We continue to run a heightened protocol among our staff, with most of them wearing masks (supplies are limited but we seek daily to find personal protective equipment for our frontline staff) every shift/all shift, and we continue to sanitize all hard surface-high touch areas 3X’s per day (switches, rails, counter tops, and door handles). Our hygiene protocol has been approved and documented by DHS through intermittent infection control surveys throughout the month of March and we faithfully follow our guidelines of handwashing, limited patient touch, social distancing as much as possible and thorough sanitizing in accordance with DHS checklists. Furthermore, and much to the chagrin of our residents, we have closed all group activities, dining room meals, and are limiting/restricting patient and staff flow to individual halls as much as possible. The facility has for some time been closed to all visitors and volunteers except for end-of-life situations on a case by case basis.
We also want to reiterate that each staff member, clinician and most importantly our residents are screened daily (and in many cases hourly) for symptoms of COVID-19. Potentially symptomatic staff are immediately sent home and residents are sent to the Emergency Room for testing (tests have not been made available to nursing homes unless a wide-spread outbreak has been declared). In addition, roommates of returning to hospital residents are put into isolation pending test results from previously discharged residents.
We understand given the gravity and prevalence of this outbreak, and with many of our community facilities caring for symptomatic patients, that it will be only a matter of time before The Oaks at Forest Bay is also caring for presumptive-positive or recuperating patients. We will do so in accordance with our commitment to the community and under the strictest of guidelines as proffered by DHS, CMS and the CDC but as of yet, we are pleased to report that our facility is COVID-19 free.
Update as of March 20, 2020
At the Oaks at Forest Bay, we have a profound commitment to the health, safety, and well-being of our family of residents. As trained healthcare professionals, the staff at the Oaks at Forest Bay is committed to providing the highest level of care to protect our residents and to contain the spread of the COVID-19 virus within the state of Washington. On this webpage, we will continue to post updates as they pertain to our facility, or to guide family members and residents on enhanced facility procedures.
To date, none of our residents or staff has shown symptoms of COVID-19. However, given that 22 Nursing Homes in the state of Washington are treating and caring for presumptive-positive cases for COVID-19 residents, and with 1,302 confirmed active cases in the State of Washington, we are working closely with the Public Health – Seattle & King County and Centers for Disease Control and Prevention (CDC). Beginning on March 7th, we started working directly with Public Health and the CDC to implement additional and enhanced procedures of infection control to regulate and restrict the spread of infectious disease. These government agencies continuously evaluate and endorse the infection control protocols we have in place to prevent the spread of an outbreak in our facility.
Moreover, our residents, and their primary decision-makers, have been notified of our procedures and will shortly be notified of this website update system. Our managing nurses and outreach staff, where and when necessary, will make briefings to them via telephone on a regular basis.
Beginning today we will provide updates on this website as needed. We respect the dignity of the residents in our care. Of course, we are in continuous direct contact with our residents and their loved ones, providing detailed information about health status, care needs, and all ways to connect with us at the facility.